The IndianOil Citi Platinum Credit Card is a tie-up between IndianOil and Citi Bank and is considered one of the best fuel credit cards right now. This card is especially suitable for people who travel frequently. There is no joining fee for this card. More details of this card are given below.
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Now you can apply for IndianOil Citi Platinum Credit Card with the utmost ease by applying through Investmentcover.com, which is a premium online marketplace for credit cards, loans and other financial products. All that is required is for you to share a few details and you’re good to go.
Investmentcover team will send your credit card application further to Citibank. The bank will first examine the details entered, the required documents, whether the applicant has good credit or not and give the nod only when it is satisfied with the investigation.
Applicants have a greater chance of approval if they have a good credit score. Once your credit card application is approved, you will receive your credit card at the address provided by you.
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Fees/Charges |
Amount |
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Joining Fee |
Nil |
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Annual Fee |
Rs 1000 (+ taxes) |
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Over credit limit charge |
2.5% of the amount over the credit limit, subject to a minimum of Rs 500 |
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Cash advance fee |
2.5% of the transaction amount, subject to a minimum of Rs 500 |
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Returned payment charge |
Rs 500 per returned payment |
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Fuel transaction charge |
1% of the transaction amount, subject to a minimum of Rs 10 (waived at authorized Indian Oil Corporation outlets only) |
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Railway ticket booking surcharge |
1.8% of the transaction value |
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Reissue of lost, stolen or damaged card |
Rs 100 |
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Foreign currency transaction |
Conversion markup of 3.5% |
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Interest rate |
3.5% per month (42% per annum) |
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Amount (in Rupees) |
Late payment fees (in Rupees) |
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0 – 1000 |
Nil |
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1001 – 5000 |
450 |
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5001 – 10000 |
700 |
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> 10,000 |
950 |
Now earn various reward points and bonus reward points, known as Turbo Points, at a faster pace with every transaction with your IndianOil Citi Platinum Credit Card. The greater you spend, the more you redeem. The best part is that the Turbo Points do not have an expiration date and so you can keep on collecting your Turbo Points and redeem them whenever you feel like.
These reward points can be redeemed for a variety of options like online shopping, fuel purchase, air miles, gift voucher, in-store shopping etc. You can even redeem your Turbo Points against your credit card outstanding.
You can avail the following reward points on your IndianOil Citi Platinum Credit Card:
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Category |
1 Turbo Point equals |
Minimum Turbo Points required for redemption |
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Fuel (at authorized Indian Oil outlets) |
Re 1 |
250 |
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In-store shopping at partner stores |
Re 0.30 |
250 |
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Online shopping |
Re 0.25 for Travel Sites Re 0.30 for Other Online Shopping |
250 |
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Air Miles (Air India and InterMiles) |
0.75 miles |
100 |
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Cashback |
Re 0.35 |
10,000 |
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Gift Vouchers |
As per catalog |
0 |
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Category |
Where to get Turbo Points |
How to redeem Turbo Points |
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Fuel |
At over 1200 participating IndianOil outlets. |
Instantly via SMS. |
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Offline Shopping |
Instant redemption at select merchant outlets. To find a store click here. |
Instantly via SMS. |
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Online shopping |
You can find all the participating online stores at the ‘Redeem reward points’ page of the official Citibank site. |
Instantly via SMS. |
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Online travel |
You can find all the participating online travel partners at the ‘Redeem reward points’ page of the official Citibank site. |
Instantly via SMS. |
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Air miles (added to your existing Frequent Flyer air miles) |
On Air India and Jet Airways |
Call at the 24x7 customer care number (given below in the customer care section) |
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Adjust against Card outstanding |
At Citibank |
Call at the 24x7 customer care number (given below in the customer care section). |
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Gift Vouchers for popular brands. |
Browse through the Citibank Rewards Catalog, pick what you like and place an order using your points. |
You can check your IndianOil Citi Platinum Credit Card reward points through 2 ways:
You can redeem your reward points through a variety of ways like:
You can clear all your doubts and queries through Citi Bank customer care service which is available round the clock. You can reach or contact Citi Bank in various ways given below.
Citi Bank Customer Care Number:
Citi Bank Virtual Query Assistant: You can get answers to your queries via the Citibank Virtual Query Assistant, which is an automated service. To use this, go to the Customer Service page of Citibank and click on the ‘Ask Me’ tab. A pop-up will open where you can type your general product and service-related queries in the ‘Ask’ field.
Write to Citibank: You can write to Citibank through a secured channel and get a personalized response to your query. To do this, go to Citibank Customer Service page, create a User ID if you don’t already have one, login and write about your query to Citibank.
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For Ordinary Post |
For Registered Post |
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Citibank N.A., |
Citibank N.A., |
To track your IndianOIl Citi Platinum Credit Card online application status, you should have your Application Reference Number (the 11-digit number sent to you via SMS on receipt of your application) ready as this number is required for all your future correspondence with Citibank up and until you receive your credit card.
Please wait for at least 2 days before requesting a status update on your credit card application as it may take that much time for your Application Reference Number to reflect in the system.
To check your IndianOil Citi Platinum Credit Card online application status:
An ‘In-progress’ status may require you to wait for a few more days, an ‘On-hold’ status may require further documentation or information from you and a ‘Disapproved’ status may be because your application does not meet the bank’s eligibility criteria.
The credit limit depends on your income, credit score, and repayment capabilities. Higher the income, credit score, and repayment ability, higher will be the credit limit and vice-versa. But try not to utilize a heavy portion of the limit even if it is higher as it gives the impression that there might be high chances of default and so it may lower your credit score. Your credit limit utilization must not exceed 30%-40%.
You can make a bill payment to your IndianOil Citi Platinum Credit Card through a number of ways:
Step #1: Payment via Citibank Online: You can pay your bill through your Citibank Savings Account by clicking here.
Step #2: Payment via Citi Mobile App: Payment through your Citi Mobile App is the most convenient and easiest form of bill payment there is.
Step #3: Online payment through other bank accounts: Citibank credit card has been added as Utility Biller with other banks including HDFC Bank, ING Vysya Bank, State Bank of India, IndusInd Bank and Yes Bank. You can use this option when you log in to the Online Banking Platform of your Non-Citibank bank account. This might take up to 3 working days (except Saturday & Sunday) to get credited in your account.
Step #4: Payment through NEFT: You can get funds credited to your credit card through the NEFT option even when you pay via a Non-Citibank account. Fund transfer request before 6 pm on weekdays and working Saturdays are credited on the same day while they are credited on the following working day if the request is made after 6 pm on non-working days.
Step #5: Payment through E-Pay: Through E-Pay, you can pay your credit card bills online even if you do not have a Citibank banking account. This normally takes around 2 working days to get credited (excluding Saturday and Sunday).
You can also pay through E-Pay via other bank websites. The banks where Citibank is currently listed as a Biller are HDFC Bank, ING Vysya Bank, State Bank of India, IndusInd Bank and Yes Bank.
Step #6: Payment through Visa Money Transfer (VMT): You can use the option of Visa Money Transfer while paying your credit card bill via a Non-Citibank account. This normally takes up to 5 working days to get credited to your Citibank credit card depending on the processing time of your bank.
Step #7: Payment through Citibank accounts such as Standing Instruction (SI): You can set up a standing instruction to pay either Minimum Amount Due (MAD) or Total Amount Due (TAD) through Citibank Online credit card payment option.
Step #8: Payment through Automated Clearing System (NACH): You can set up a National Automated Clearing System (NACH) facility for your credit card bill payment. Through this, you can pay your Citibank credit card bill automatically from your other bank savings account. This facility can be used for Total Amount Due (TAD), Minimum Amount Due (MAD), or Fixed Amount Due (FAD). It may take 3-5 days for the amount to get credited.
Step #9: Payment through RTGS: Payments initiated via RTGS before cut-off would be credited to the card amount by the end of the same business day. Fund transfer request before 4:30 pm on weekdays and working Saturdays are credited on the same day while fund transfer request after 4:30 pm on non-working days is credited on the following working day.
Step #10: Payment through Cheques: To make your credit card payment through cheque, please make your cheques/drafts payable to ‘Citibank credit card number’ and mention your 16-digit card number. Also, mention your name and contact number on the backside of the cheque/draft. You can drop your cheque/draft into the drop-boxes placed at Citibank ATMs. The turn-around time is 3 working days for payment made by cheques.
Step #11: Payment through a Cash deposit at Branch: You can pay your credit card bill via cash payment by depositing the cash at Citibank branches. A fee of Rs 250 per deposit will be applicable. PAN card verification is compulsory for cash payment greater than Rs 50,000. A third party can also make the cash payment for your credit card at a Citibank branch. The turn-around time is 24 hours for payment made through cash deposits.
