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HOW TO GENERATE/CHANGE SBI CREDIT CARD PIN?

What is SBI Credit Card PIN?

SBI Credit Card’s PIN (Personal Identification Number) is a 4-digit number which is used for authentication while making transactions, just like a debit card pin. This PIN keeps all SBI account holders secure from any unauthenticated transactions. This is achieved by allowing all withdrawals, online transactions and POS transactions to be completed only after entering the unique 4 digits SBI PIN. When the credit card PIN is entered, the system matches the user ID and the PIN before allowing the customer to make a transaction. The SBI Credit Card PIN is a security measure and should not be shared by anyone at any point of time.

How to generate (or change) SBI Credit Card PIN?

The SBI Credit Card PIN can be generated (or changed) through the following 7 methods:

  • Net banking/Website
  • Mobile App
  • ATM
  • Chatbot ILA
  • For add-on cards through Chatbot ILA
  • IVR
  • For add-on cards through IVR

How to generate SBI Credit Card PIN through Net banking/Website

  • Login to your online SBI account.
  • Go to the menu on the left-hand side of the page and click on ‘My Account’.
  • Click on the option of ‘Manage Pin’ and select the card for which the pin needs to be generated or changed.
  • Enter the OTP after clicking on ‘Generate OTP’.
  • Enter the PIN of your choice, re-enter it for confirmation and click on submit.

How to generate SBI Credit Card PIN through Mobile App

  • Login to your online SBI account at your mobile app.
  • Select the option of ‘Service Requests’ from the menu on the left.
  • Select the card for which the pin needs to be generated or changed after clicking on ‘Manage Pin’.
  • Click on ‘Generate OTP’ and enter the OTP which will be sent to the number registered with your account.
  • Enter the PIN of your choice twice and click on submit.

How to generate SBI Credit Card PIN through ATM

  • Go to any SBI ATM machine and insert your credit card in it and choose your preferred language.
  • There will be some options displayed to you out of which you will have to select “Create PIN using OTP”.
  • Enter the OTP which will be sent to your mobile number registered to your SBI account.
  • After entering the OTP, type the 4-digit PIN of your choice twice and then click on ‘Submit’.

How to generate SBI Credit Card PIN through Chatbot ILA

  • Log in to Chatbot ILA and ask the query “How do I generate transaction PIN for my credit card?”.
  • Then click on ‘Update PIN’. An OTP will be sent to your registered mobile number.
  • Enter the OTP given and select ‘Submit’.
  • Enter the PIN of your choice.
  • Enter the selected PIN again for confirmation and click on ‘Update PIN’.

How to generate SBI Credit Card PIN for add-on cards through Chatbot ILA

  • Log in to Chatbot ILA, ask the query “How do I generate transaction PIN for my credit card?” and then select the option of ‘Add-on Card’.
  • Then click on ‘Update PIN’. An OTP will be sent to your registered mobile number.
  • Enter the OTP given and select ‘Submit’.
  • Enter the PIN of your choice.
  • Enter the selected PIN again for confirmation and click on ‘Update PIN’.

How to generate SBI Credit Card PIN through IVR

  • Call on the SBI Credit Card Customer Care Number: 1860 180 1290 or 39 02 02 02 (Prefix local STD Code).
  • To generate PIN, choose option number ‘6’.
  • Now enter your 16-digit SBI credit card number, Date of Birth in DD MM YYYY and Card Expiry date in MM YY format.
  • You will receive an OTP on your registered mobile number or email address upon entering those details. Enter the OTP which will be of 6-digits.
  • Now choose a 4-digit PIN of your choice and enter it twice for confirmation.
  • You will receive a confirmation message on IVR.

How to generate SBI Credit Card PIN for add-on cards through IVR

  • Enter your 16-digit SBI add-on credit card number, Date of Birth in DD MM YYYY of the primary card holder and add-on credit card expiry date in MM YY format.
  • To generate PIN, choose option number ‘6’.
  • An OTP will be received on the registered mobile number or email address of the primary cardholder. Enter the OTP which will be of 6-digits.
  • Now choose a 4-digit PIN of your choice and enter it twice for confirmation.
  • You will receive a confirmation message on IVR.

SBI Credit Card PIN Safety Precautions

You should always be careful while using your credit card and its PIN and follow the given safety measures/precautions to protect your credit card from fraud.

  • Do not share your credit card PIN with anyone at any point of time, not even your friends and family.
  • Never, ever, write your credit card PIN on your card or any paper or anywhere else.
  • If you have to share your credit card PIN for an online transaction, then make sure that the site you’re sharing your credit card PIN on is secure and has proper security certifications and a secured connection.
  • Always ensure that your credit card is swiped in your presence to prevent fraud.
  • Do not save your credit card details with any website. Also, do not ever share your credit card details through online mediums like email, SMS, etc.
  • Always go through your credit card statements thoroughly every month to keep track of any discrepancies and to be aware of any unauthorized transactions and misuse of your credit card.
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