HDFC Platinum Times Card : Apply Online
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Platinum Times Card

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Platinum Times Card

HDFC BANK PLATINUM TIMES CREDIT CARD

HDFC Bank Platinum Times Credit Card is the best entertainment credit card offered by HDFC Bank. It has an annual fee of Rs 1000 along with 3.49% interest rate with easy waiver conditions and is best suited for frequent shoppers who earn rewards on their shopping and can then use the rewards earned for further shopping. Cardholders can also enjoy discounts on movie and dining.

HDFC Bank Platinum Times Credit Card is enabled with Contactless Technology which allows fast, convenient and secure payments.

HDFC BANK PLATINUM TIMES CREDIT CARD

Highlight

  • Movie discounts of Rs. 1,800
  • Earn big discounts of Rs. 9,600 every year on dining
  • Save Rs. 1,500/- in a year on fuel

Best Suited For

  • Fuel
  • Dining
  • Movie Deal

Features of HDFC Bank Platinum Times Credit Card

  • Contactless Payment Feature - Make your payment faster, easier and more convenient by simply waving your HDFC BANK credit card at a secure reader to complete your transaction. Reduce the risk of credit card loss and fraud due to skimming as the card never leaves your hand. A maximum of Rs 2000 can be transacted through Contactless Technology. Post Rs 2000, user has to enter the credit card pin for security reasons.
  • Add on Cards - Empower your family-members with add on cards for HDFC Bank Platinum Times Credit Card (minimum age for add-on: 18 years)
  • Global Acceptance - HDFC Bank Platinum Times Credit Card can also be used across the globe with a low currency markup rate of 2%.
  • Low Foreign Currency Markup-  HDFC Bank Platinum Times Credit Card provides you with the lowest foreign currency markup of 2% on all your foreign currency spends.
  • Safety Feature - Protect yourself against fraud with EMV chip technology in your card.
  • Annual Fee Waiver - Spend Rs 2.5 lakhs annually and get the subsequent year’s annual fee waived off.
  • Interest free credit - Get up to 50 days of interest free credit and manage your payments at your convenience.
  • Zero liability on lost card - After reporting a lost card, you have a zero liability on any fraudulent transactions made with your card.
  • Utility Bill Payments - Register your card with SmartPay, HDFC Bank’s utility bill pay service. Ensure that all your utility bills are paid easily and on time.
  • Revolving Credit - Enjoy revolving credit on your HDFC Bank Platinum Times Credit Card at nominal interest rate.
  • Priority Customer Service - Customize your travel, shopping and business experiences with HDFC Bank Platinum Times Credit Card’s 24*7 Concierge service.

Benefits of HDFC Bank Platinum Times Credit Card

  • Welcome Benefit -  Get a wide range of gift vouchers for shopping, apparels, dining and many more categories by visiting www.hdfcbank.timescard.com to view latest movie and dining offers and outlet details.
  • Movie and Dining offers - Get great around-the-year discount offers of 25% at participating movie and 20% at over 1000 partner dining outlets in your city by visiting www.hdfcbank.timescard.com
  • Reward Points - Get 3 reward points per Rs 150 spent. Get 10 reward points per Rs 150 spent on dining on weekdays (Monday – Friday) in the Weekday Dining Bonanza. Offer valid on restaurant dining and not on hotel dining.
  • Fuel Surcharge Waiver- 1% fuel surcharge waiver at any petrol pump using your HDFC Bank Platinum Times Credit Card. Fuel surcharge waiver applicable on transactions between Rs 500 – Rs 4000 at any petrol pump in India.

Eligibility Criteria for HDFC Bank Platinum Times Credit Card

  • Age of salaried applicant must be between 21 – 60 years.
  • Age of self-employed applicant must be between 21 – 65 years.
  • The minimum income for a salaried applicant must be Rs 1,20,000 per month and minimum ITR for a self-employed applicant must be Rs 12 lakh per annum.
  • The applicant must be an Indian citizen.
  • Applicant must have a good credit score.
  • The person to apply for add on card must be above 15 years of age.
  • Applicant should be able to produce all the required documents.

Required Documents for HDFC Bank Platinum Times Credit Card

Required Documents for Identity Proof

  • Aadhar Card
  • Passport
  • Voter ID
  • Driving License
  • PAN Card
  • NREGA Card
  • Ration Card

 

Required Documents for Address Proof

  • Aadhar Card
  • Ration Card
  • Passport
  • Voter ID
  • Driving License
  • Electricity/Water or other utility bill not more than 2 months old

 

Required Documents for Income Proof

  • Salary Slip
  • Bank Statement
  • Form 16
  • ITR
  • Bank Statements for the last 3 months
  • Proof of business continuity for self-employed applicants

 

Other Documents Required

  • Recent passport sized photograph

 

How to apply for HDFC Bank Platinum Times Credit Card?

Want to apply for the card online without any hassle? The best way to do so is by logging on to Investmentcover.com, an online marketplace for credit cards, loans and other financial products. All you need to do is share a few details online before submitting your credit card application.

Investmentcover team will send your credit card application further to HDFC BANK. The bank will first examine the details entered, the required documents, whether the applicant has good credit or not and give the nod only when it is satisfied with the investigation.

Applicants with good credit have a greater chance of approval for their credit card application. If the credit card application is approved, one can then get their credit card delivered at the address provided and pay the annual fees after first usage of the credit card.

Go through the steps below to start your credit card application and get your required credit card without any hassle:

  1. Click here to start your credit card application process.
  2. Fill the basic requirements like your Name, Occupation, Monthly Income etc. to check your eligibility.
  3. If you are found to be eligible, you will be redirected to the online credit card application page.
  4. Fill the online credit card application form and submit the form.
  5. Upload and submit the required documents.
  6. Once your credit card application is complete, the bank will review your credit card application and the required documents and will then approve it. You will receive your HDFC Bank Platinum Times Credit Card within a few working days after the approval of your credit card application.

Additionally, you can log on to the HDFC official website and get the HDFC BANK credit card application online.

Fees & Charges of HDFC Bank Platinum Times Credit Card

Fees/Charges

Amount

Joining Fee

Rs 1000

Annual Fee

Rs 1000

Interest free period

Up to 50 days

Minimum replacement amount

5% or minimum of Rs 200

Cash Advance Limit

40% of credit limit

Spend condition for waiver of annual charges (Excludes transaction for Cash on call, Balance transfer and Cash withdrawal)

Rs 2.5 lakhs per year to get a waiver of next year’s annual membership fee

Additional card fee

Lifetime Free

Charges on revolving credit

3.49% per month, i.e., 41.88% annually. This can change periodically depending on spend, payback and utilization patters. The maximum interest rate, in case of default, is 3.5% per month, i.e., 42% annually

Card issued against Fixed Deposit

1.99% per month (23.88% annually) applicable from transaction date

Auto EMI conversion charges (applicable on all transactions of Rs 10,000 or more done on Easy EMI credit card)

EMI conversion will be done for a tenure of 9 months, at an ROI of 20% and processing fee of Rs 99

Grace days

3 days from the payment due date on credit card accounts, where payments are not overdue.

Cash advance charges

2.5% of the amount withdrawn or Rs 500, whichever is higher

Charges on overlimit account

2.5% of overlimit amount, subject to a minimum of Rs 500

Payment return charges

2% of payment amount subject to a minimum of Rs 450

Cash processing fee

Rs 100 (for all card payments made by depositing in HDFC Bank branches or ATMs)

Rewards redemption fee

Rs 99 per redemption request

Balance transfer processing charges

1% of Balance Transfer amount or Rs 250, whichever is higher

Fuel Transaction Surcharge

Fuel Surcharge Waiver capped at Rs 500 every billing cycle (GST applicable) on transactions between Rs 400 – Rs 5000

Railway ticket purchase fee

1% of transaction amount + GST

Priority Pass Lounge Charges

All lounge visits within and outside India beyond the complimentary cap will be charged $27 + taxes per person per visit.

All guest(s) accompanying the priority pass holder will be charged $27 + taxes.

Reissue of lost, stolen or damaged cards

Rs 100

Outstation cheque processing charge

Cheque value up to Rs 5000 – Rs 25 fee

Cheque value above Rs 5000 – Rs 50 fee

Foreign Currency Transactions

Bank charges cross currency markup of 3.5%

Goods and Services Tax (GST)

18% of interest and late payment charges

Late Payment for HDFC Bank Platinum Times Credit Card

Statement Balance (in Rupees)

Late Payment Charges (in Rupees)

Less than 100

Nil

100 – 500

100

501 – 5000

500

5001 – 10,000

600

10,001 – 25,000

800

Greater than 25,000

950

Reward Point Benefits on your HDFC Bank Platinum Times Credit Card

Now earn various reward points and bonus reward points at a faster pace with every transaction with your HDFC Bank Platinum Times Credit Card. The more reward points you gain, the greater your chances become to redeem the reward points for your spends.

HDFC Bank offers a credit card rewards program called MyRewards to its credit cardholders that makes shopping a rewarding experience. Each credit card is eligible to earn reward points based on the type of the card. Reward points are awarded for expenses on the HDFC Bank credit card.

Once you have accumulated at least 500 reward points, you can redeem it from a number of options ranging across products, gift vouchers, discounts and air miles. HDFC has partnered with brands, airlines, retail stores, hotels, food outlets, and charities to provide its customers with a varied selection of rewards redemption.

These reward points can be redeemed to make several online purchases at the HDFC online website. Customers can also redeem reward points against their HDFC BANK credit card outstanding balance.

As an HDFC Regalia Credit Card holder, you can redeem your reward points for a wide range of products and gift vouchers across electronics, apparel, travel, dining and more. Download the Rewards Catalogue here.

Reward points will be earned in multiples of 150. Residual amounts or transactions below 150 will not earn reward points. Reward points are valid only for 2 years from the date of collection. 

  1. Reward Points/JP Miles will not be availed for EasyEMI and E-wallet loading transactions.
  2. Reward Points/JP Miles earned for insurance transactions will have a maximum cap of 2000 per transaction.
  3. Reward Points/JP Miles earned will be reversed if a retail transaction is converted into SmartEMI.
  4. Reward Points will be nullified if the credit card is not used for more than 365 days.
  5. A credit will be issued to your card account in the amount of reimbursement granted when you obtain a refund or reimbursement for transactions previously incurred. Such credits posted to the card account including but not limited to those arising from returned goods or services or cancel transactions will reduce the reward points earned to the card account as per the adjustments.
  6. In case of cancellation of e-vouchers that were availed by redeeming reward points, the restoration of reward points, if allowed at the discretion of the bank, would be allowed at the same rate at which the e-vouchers were redeemed at.
  7. You can redeem up to a maximum of 70% of the booking value through Reward Points for flight and hotel bookings. Rest of the transaction will be paid via the credit card limit.  This condition applies for transactions done on HDFC Bank Smartbuy or the dedicated website portals of the bank for the respective card variants.

These reward points can be redeemed to make several online purchases at the HDFC website. Customers can also redeem reward points against their HDFC BANK credit card outstanding balance.

You can avail the following reward points on your HDFC Bank Platinum Times Credit Card:

  • 3 reward points per Rs 150 spent.
  • 10 reward points per Rs 150 spent on dining on weekdays (Monday-Friday).
  • You can convert Reward Points into Air Miles of leading domestic and international airlines.
  • Redeem reward points against your HDFC BANK credit card outstanding balance or to redeem gifts from HDFC BANK Credit Card Rewards Catalogue.

How to redeem HDFC Bank Platinum Times Credit Card reward points against gifts?

Redeem reward points through NetBanking

  • Login to NetBanking account and click on “Credit Card” tab on top.
  • Register your credit card if you’re a new user. Within the “Credit Cards” tab, click on “Register New Card” placed on left navigation bar. Enter your 4-digit credit card pin to complete registration.
  • Click on “Redeem Reward Points” link on left navigation bar after completing your registration/login.
  • Select your card, click on “Continue” to proceed to the Online Redemption page where you will click on “Redeem Reward Points” on the homepage.
  • Select “Points Range” and “Item Category” to view catalogue. Add the items you want to the shopping card by selecting them.
  • Once all the items you want to redeem are selected, click on “View Shopping Cart” to view items. Click on “Edit” to modify the selected items or the selected quantity.
  • Click on the Terms & Conditions checkbox after reading them to confirm acceptance of the same.
  • Your registered address, e-mail id and contact number will also be displayed. The items you choose will be delivered to the provided address and your e-mail id and contact number will be used for communication between you and the bank. Call customer service in case of any discrepancy.
  • Click on “Redeem” to confirm redemption. Note down the Redemption Order Number generated and keep it safely in case of any future queries.

Redeem reward points through Mail

  • Download the Rewards Redemption Form by clicking here.
  • Complete the Rewards Redemption Form and post it.

Redeem reward points through Customer Service Centre

  • Find HDFC Customer Service Numbers in the customer care tab below.
  • Call on one of HDFC’s customer service centers and place a request.

Customer care for HDFC BANK Credit Card

You can clear all your doubts and queries through HDFC BANK customer service. You can get access to the HDFC BANK customer service executives through the HDFC BANK helpline number, correspondence address or email id.

You can access your Accounts, Credit cards, Loans, Demat account and Investment services by calling on a single number. Please keep your Card Number and associated PIN or Customer Identification Number (customer ID) and Telephone Identification Number (TIN) ready to access your account. The phone numbers and e-mail addresses mentioned here are the only customer care number of HDFC bank, which you should use. Please do not use any other since these may put you at risk of fraud. Reporting loss of your Debit/Credit/ATM/Forex/Prepaid/Bearer card is available 24 hours on all days including Sundays and Holidays. Just call the Phone Banking number in your location.

For Ahmedabad/Bangalore/Chennai/Delhi & NCR/ Hyderabad/Kolkata/Mumbai/Pune, dial 61606161

For Chandigarh/Cochin/Indore/Jaipur/Lucknow, dial 6160616

Please put the STD code of the respective location before dialing.

HDFC Bank Customer Care Phone Banking Numbers in India

Ahmedabad

079 61606161

Bangalore

080 61606161

Chandigarh

0172 6160616

Chennai

044 61606161

Cochin

0484 6160616

Delhi NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161

Call charges may be applicable as per your tariff plans with your service provider.

For any other cities, please select Phone Banking number from the list given in https://www.hdfcbank.com/personal/need-help/customer-care

Timings

Credit card related services are available 24 hours on all days, including Sundays and Bank Holidays.

For credit card related queries

You can contact HDFC Bank for queries regarding credit card on contact number 1800-266-4332 from the following cities: Agra / Ajmer / Allahabad / Bareily / Bhubaneshwar / Bokaro / Cuttack / Dhanbad / Dehradun / Erode / Guwahati / Hissar / Jammu & Srinagar / Jamshedpur / Jhansi / Jodhpur / Karnal / Kanpur / Madurai / Mangalore / Mathura / Meerut / Moradabad / Muzaffarpur / Mysore / Pali / Patiala / Patna / Rajkot / Ranchi / Rourkela / Salem / Shimla / SIliguri / Silvasa / Surat / Trichy / Udaipur / Varanasi

Grievance Cell

In case you are not satisfied with the response from any of the recent contacts with the bank, you can write to: The Manager, Grievance Cell, HDFC Bank Credit Cards Division 8, Lattice Bridge Road, Thiruvanrniyur, Chennai – 600041 or call HDFC customer care on phone number 04423625600 between 09.30am to 05.30pm Monday to Friday.

Complaints

For reporting a complaint without validating yourself, please call on the Toll-free number 1800-258-3838 (only for India). You can only call on this number between 8am – 8pm.

HDFC BANK Credit Card Postal Address

Correspondence: Manager, HDFC Bank Cards P.O. Box 8654, Thirvanmiyur, Chennai - 600 041

HDFC BANK Credit Card Email: customerservices.cards@hdfcbank.com

HDFC Bank Platinum Times Credit Card Online Application Status

Get the real-time status of your HDFC Bank credit card by simply visiting the official HDFC Bank website. You just need to put your credit card application reference number, date of birth etc. and follow a few simple steps and you are done with the credit card application status. You would get to know the status, whether the application is approved, pending for approval or rejected. You can even call the customer care or the HDFC bank branch officials to check the status.

Now, the credit card application status can be anything from approval, pending for approval or even rejected. Do ask the reasons for your credit card application rejection if it has happened.  

You can either call the branch officials or the customer care executives to know the reasons or you can write an e-mail to the customer care executives. If you can remove the discrepancy in your credit card application, do so and apply again to get an approval.

HDFC Bank Platinum Times Credit Card Credit Limit

The credit limit will be determined by HDFC Bank depending on the income, credit score, job or business stability along with other factors. So, to get a higher credit score limit, it’s important to have a decent income and have a good credit score well past 750. It is also important to have a stability in either your job or business. Add-on card members will have the same limit as the primary cardholder.

The credit limit and cash withdrawal limit will be communicated to the cardholder at the time of card delivery and in the monthly statements. The available credit limit at the time of the statement generation is provided as part of the monthly statement.

Existing cardholders can get good credit limit by asking HDFC Bank to raise the credit limit by writing to the bank and providing financial documents declaring their income. After receiving the request of limit enhancement, HDFC Bank will check the repayment pattern, employment, business details and the new income document provided before coming to a decision of whether it will raise the credit limit or not.

A good credit limit or a higher credit limit does not mean that you should spend an excessive amount which will be more than your ability to pay back on time. Over-spending and failure to make a payment by the due date can create a default-like situation in which the creditors might raise interest rates to the default (or penalty rate) or decrease the line of credit. In case of serious defaulting on a credit card, the bank can even take legal action to enforce payment.

This is not a situation anybody would want to be in as default is a serious credit card issue that affects not only your standing with the credit card issuer but also your credit standing in general and your ability to get approved for other credit-based services. The reasons are obvious, the credit score would come down, which could make it tricky to gain an easy approval to the credits you may apply in the future.

In addition, you would struggle to meet other financial liabilities that you may have to carry out on a monthly basis.

At the same time, don’t be too less on the utilization as that would make it hard to build a credit history for you and would interfere with your good credit score. So, you need to strike a balance between the annual spends to ensure a proper credit utilization ratio, translating into a good credit history and a non-default situation.

HDFC Bank Platinum Times Credit Card Statement and Bill Payment

HDFC Bank will send you a monthly statement showing the payments credited and the transactions debited to your account since the last statement. The bank will mail a statement of transactions in your account every month on a pre-determined date to the provided mailing address.

If the outstanding balance is less than Rs 200 and there is no further transaction pending since the last statement, then no statement will be issued by the bank.

HDFC Bank Credit Cards offers you the facility of revolving credit. You can pay only the Minimum Amount Due printed on the statement. The balance outstanding can be carried forward to subsequent statements. You can also pay the Total Amount Due or any part of the amount above the Minimum Amount Due. Such payment should be made before the Payment Due Date.

You are advised to drop local cheques well in advance of the payment due date to ensure that the payment reflects on the card account within the payment due date. Any unpaid minimum amount due of the previous statements will be added to your current Minimum Amount Due in addition to the outstanding balance exceeding your credit limit.

Payments made towards the card outstanding are acknowledged in subsequent statements. Payments received against your card outstanding will be adjusted against all taxes, fees and other charges, interest charges, cash advances and purchases in that particular order.

Bill payment towards the card account may be made in any of the following ways:

  1. If you have an HDFC Bank account, you can pay the bill through Netbanking, ATM or Phone Banking. You can also pay through a Standing Instruction facility, where funds can be automatically transferred from your HDFC Bank account to your account on due date.
  2. You can also pay through NEFT fund transfer from other bank account (use IFSC code HDFC0000128) or through the VISA money transfer facility.
  3. If you do not have an HDFC Bank account, you can pay through the Bill Desk facility using other banks’ Netbanking account.
  4. You can also pay your outstanding offline by dropping the payment cheque or draft into any of the HDFC Bank Credit Card drop boxes placed in the HDFC Bank branches and ATMs. The cheque/draft should be made payable to HDFC Bank Card Number xxxx xxxx xxxx xxxx. Ensure that the cheque/draft is deposited at least 3 working days before the due date in case of HDFC Bank cheque and 5 working days before the due date in case of non-HDFC Bank cheque.
  5. The bill can also be paid through cash payments at HDFC bank branches.

Termination/Revocation of HDFC Bank Platinum Times Credit Card membership

You may terminate your HDFC Bank Platinum Times Credit Card membership any time you wish by filling a closure form and sending it to HDFC Bank at the following address: Manager HDFC Bank Credit Cards, P.O. Box 8654, Thirvanmiyur HO, Chennai – 600041. Download the credit card closure/cancellation form here. You are also required to mention your card number, name, address and contact details in your cancellation letter. But do not mention sensitive information like your card’s CVV number and PIN number.

Along with this card, all add-on cards will also be terminated. Termination will be effective only after the receipt of the cut cards and payment of all amounts outstanding to the card account. No annual, joining or renewal fees shall be refunded on a pro-rata basis.

Things to be sure of before you cancel your credit card

Payment of outstanding/dues: Before cancelling your credit card, make sure that your account balance is zero and all your outstanding balance has been paid. Also remember that all EMIs on your credit card has to be closed. If you initiate the process of cancellation without paying all your dues, the bank will notify you via a call or an e-mail on your registered mobile number or e-mail id. The cancellation process will not move forward if all dues have not been payed and the account balance is not zero.

For credit cards issued on Fixed Deposits, the lien on the Fixed Deposit can be removed only after the entire outstanding on the card are cleared.

In case a loan is active on the credit card, it will be pre-closed and for which you will have to pay a pre-closure charge at 3% of the outstanding amount. The entire dues including the pre-closure charges are to be cleared.

  • Stop or switch any automatic payment: If your card is being used to make automatic payments, then either cancel them or switch them to other cards or other payment methods. Check the date at which the automatic payment is scheduled to ensure that it will not go through before you cancel your credit card.
  • Check for fraudulent transactions: You should check your credit card statement carefully for any fraudulent transactions. If you notice any fraudulent transactions in the statement after the closure of your credit card, then it might be difficult to get a refund of those transactions.
  • Redemption of Reward Points: The reward points will expire after 30 days from the date of cancellation of credit card. You are advised to redeem your reward points before that and get great products from HDFC Bank’s reward catalogue. You can also redeem these reward points against discounts on other products and services.
  • Do not use the credit card post cancellation: Once you have raised a cancellation request, you should stop further usage of that credit card as this will stop the cancellation process. The bank terminates the cancellation process for credit cards that have fresh dues on them. The bank will proceed with the cancellation process only once the fresh dues are paid off.

Loss/Theft/Misuse of HDFC Bank Platinum Times Credit Card

You must notify the 24-hour call center immediately if your credit card has been misplaced, lost, stolen, mutilated, not received when due or if you suspect that your card is being used without your permission. If you find your card after you report it as lost, it should not be used under any circumstance. When your primary card is reported as lost, the add-on cards are rendered invalid as add-on card is an extended facility given on your primary card. Similarly, if the add-on cards are reported as lost, all the add-on cards as well as the primary card account will be rendered invalid.

In addition to notifying the HDFC Bank about the loss or theft of the card, you must also report the loss or theft of your card to the police, lodge a FIR and provide acknowledged copy of the police complaint.

You will be liable for all losses in case of misuse of the card by someone who obtained the PIN or the card with your or an additional card member’s consent.

You will be liable for all the losses if you have acted fraudulently or if you have acted without reasonable care.

You could avail an optional insurance product, at your own discretion, to cover the liability arising in the event of any fraudulent transactions on your credit card. 

Frequently Asked Questions (FAQs)

What is HDFC Bank Platinum Times Credit Card?

HDFC Bank Platinum Times Credit Card is the best entertainment credit card offered by HDFC Bank. It has an annual fee of Rs 1000 along with 3.49% interest rate with easy waiver conditions and is best suited for frequent shoppers who earn rewards on their shopping and can then use the rewards earned for further shopping. Cardholders can also enjoy discounts on movie and dining.

How to apply for priority pass in HDFC Bank Platinum Times Credit Card?

Follow the steps to apply for priority pass in HDFC Bank Platinum Times Credit Card:

  • Go to prioritypass.com and click on “Register”.
  • Enter your Membership Number on the account Registration page.
  • Enter your Personal Validation Code/Web PIN and select continue.
  • Create a username and password which must contain at least 8 alphanumeric characters.
  • Choose a security question and its answer.
  • Enter your e-mail address and click on “Create Account” when all fields have been completed.
  • Your account creation is now complete and now you will be able to access the benefits of your priority pass program.

How to activate my HDFC Bank Diners Club Credit Card?

Follow the steps to activate your HDFC Bank Platinum Times Credit Card:

  • Login to your HDFC netbanking account using your customer ID and password.
  • Go to the “Credit Cards” tab and choose the “Credit Card ATM PIN” option.
  • Select your HDFC Credit Card from the drop down and click on the “Continue” tab.
  • Confirm your transaction by clicking on “Confirm” tab and the new credit card PIN will be sent to your registered address.
  • Once you receive the new PIN, you could visit the nearby HDFC ATM to change it.

How to redeem HDFC Bank Platinum Times Credit Card reward points?

  • Login to NetBanking account and click on “Credit Card” tab on top. Register your credit card if you’re a new user.
  • Click on “Redeem Reward Points” on the left-hand side.
  • Select your card, click on “Continue” to proceed to the Online Redemption page where you will click on “Redeem Reward Points” on the homepage.
  • Select “Points Range” and “Item Category” to view catalogue. Add the items you want and click on “View Shopping Cart”.
  • Click on the Terms & Conditions checkbox after reading them.
  • Click on “Redeem” to confirm redemption.

What are the benefits of HDFC Bank Platinum Times Credit Card?

HDFC Bank Platinum Times Credit Card includes many benefits like Welcome benefits, Movie & Dining offers, Reward benefits which includes 3 reward points per Rs 150 and 10 reward points per Rs 150 on weekend dining spends, Amazing redemption program which allow users to book tickets, convert reward points into air miles or redeem points against gifts. It also provides Fuel surcharge waiver, Safety feature, Revolving credit, Zero liability on lost card and Utility bill payment feature.

Can HDFC Bank Platinum Times Credit Card be used for international travel?

Yes, HDFC Bank Platinum Times Credit Card can be used for international travel and international transactions with a low currency conversion rate of 2%. You can also get International Airport Lounge Access through the Priority Pass Program.

How to change the pin for HDFC Bank Platinum Times Credit Card?

To change the pin for HDFC Bank Platinum Times Credit Card, follow the given steps:

  • Login to your HDFC net banking account.
  • Click on 'Cards > Credit Card'
  • Select 'Credit card options > Change PIN'
  • The bank will then send an OTP to your registered mobile number.
  • Enter the OTP and click on 'Continue'.
  • Enter a new 4-digit PIN of your choice.
  • Re-enter the PIN and click on submit.

 Who can apply for HDFC Bank Platinum Times Credit Card?

Only Indian citizens can apply for the HDFC Bank Platinum Times Credit Card. Salaried applicants should be aged between 21-60 years and applicants who are self-employed should be aged between 21-65 years. Applicants must also have a good credit score. Applicants must be above 15 years of age and should be able to produce all the required documents.

Can I withdraw cash from HDFC Bank Platinum Times Credit Card?

Yes, you can withdraw cash from your HDFC Bank Platinum Times Credit Card through the Cash Advance feature. You are charged 2.5% of the transaction amount or Rs 500, whichever is higher as cash advance fee. The process to withdraw cash is same as that of a debit card. But make sure you have enough limit on your credit card before withdrawing cash.

How to use HDFC Bank Platinum Times Credit Card voucher?

  • Login to HDFC Bank NetBanking by entering your ID and password.
  • Go to “Cards” section at top navigation bar and click on “Enquire” tab.
  • Click on “Redeem Reward Points” from the drop down.
  • A pop-up will appear. Accept the information on the pop-up and move to the next page.
  • Click on “InstaEVouchers” and select the category you want to choose the voucher from.
  • Choose voucher from the selected category by redeeming your reward points and use the voucher to shop.

How do I increase my HDFC Bank Platinum Times Credit Card limit?

You can increase your HDFC Bank Platinum Times Credit Card limit through the bank’s “Limit Enhancement” feature, which is available for its existing credit card users. However, only eligible customers can avail the feature. You can request for credit limit increase by contacting HDFC phone baking offices at 61606161/6160616. Your area code must be added before the mentioned number for you to get connected to your area’s customer care.

What is the billing cycle of HDFC Bank Platinum Times Credit Card?

The billing cycle of your HDFC Bank Platinum Times Credit Card is about 30 days. You also get an extra 20 days from the date of bill generation to pay off your HDFC Bank Platinum Times Credit Card dues.  

How to check billing date and payment due date for HDFC Bank Platinum Times Credit Card?

There are three ways to know the billing date and the payment due date of your HDFC Bank Platinum Times Credit Card:

  1. You can refer to your Billed Monthly statement.
  2. You can login to your HDFC Net Banking website and go to credit card section to see the monthly statement where you will find the credit card Billing date and Payment date.
  3. You can contact the customer service center of your bank and they can help you with all the information related to your credit card such as billing date and the payment due date.

How to add-on members for HDFC Bank Platinum Times Credit Card?

  • Visit HDFC Bank’s official website.
  • You will find the add-on application form under the “Credit Card” tab.
  • Attach the required documents which are asked.
  • After filling the form and attaching the required documents, you can submit the form at your nearest HDFC Bank branch.

How to cancel HDFC Bank Platinum Times Credit Card?

To cancel your HDFC Bank Platinum Times Credit Card membership, fill a closure form and send it to HDFC Bank at the following address: Manager HDFC Bank Credit Cards, P.O. Box 8654, Thirvanmiyur HO, Chennai – 600041. Along with this card, all add-on cards will also be terminated. Termination will be effective only after the receipt of the cut cards and payment of all amounts outstanding to the card account.

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